Privacy Policy: Information We Collect
When you reach out to us for a roofing estimate or service, we collect the details you share: your name, phone number, email address, and the property address where you need work. If you call us at (678) 751-2052, we may keep a record of that conversation to help us serve you better.
We also collect basic technical information automatically when you browse our website, such as your IP address, browser type, and the pages you visit. This helps us understand how people find us and improve our site.
How We Use Information
We use your contact details to schedule inspections, provide roofing estimates, perform work, and follow up on your project. If you ask us a question, we use your information to answer it.
We may also use your information to send you updates about your project or occasional service reminders. We do not sell your personal information to anyone.
Cookies and Tracking
Our website uses cookies and similar technologies to make your visit smoother and to gather anonymous statistics about site traffic. Cookies are small files stored on your device that help us remember your preferences and understand which pages are most useful.
You can set your browser to refuse cookies or alert you when cookies are being sent. If you disable cookies, some parts of our website may not work as well, but you can still contact us by phone.
Analytics and Third-Party Tools
We use third-party analytics tools, such as Google Analytics, to track how visitors use our site. These tools collect anonymous data like the number of visitors, where they come from, and which pages they view. This helps us improve our website and our services.
These third-party providers have their own privacy policies, and we encourage you to review them. We do not control how they handle data, but we choose providers that respect user privacy.
Data Sharing and Disclosure
We share your information only when necessary to complete your roofing project. For example, we may share your address with a supplier for material delivery, or with a subcontractor who assists with installation. Those partners are required to keep your information confidential.
We may also disclose your information if required by law, such as in response to a court order or to protect the safety and rights of our company, our customers, or the public.
Data Retention
We keep your personal information for as long as needed to provide services, comply with legal obligations, resolve disputes, and enforce our agreements. When your information is no longer needed, we securely delete or destroy it.
If you would like us to delete your information sooner, you can contact us using the details below, and we will honor your request as allowed by law.
Data Security
We take reasonable steps to protect your personal information from unauthorized access, loss, or misuse. These steps include secure storage, restricted access to your data, and using trusted service providers.
No method of transmission over the internet or electronic storage is 100% secure, but we work hard to safeguard your information and continually review our practices.
User Rights
You have the right to ask us what personal information we hold about you, to correct any mistakes, and to request that we delete your data. You can also ask us to stop sending you marketing messages at any time.
To exercise any of these rights, just give us a call or send us an email. We will respond promptly and help you however we can.
Children's Privacy
Our website and services are intended for adults. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us so we can remove it.
Changes to This Policy
We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. When we do, we will post the new policy on this page and update the effective date at the top.
We encourage you to review this page periodically to stay informed about how we protect your information.
Contact Information
If you have questions about this privacy policy or how we handle your information, please reach out to us. We are happy to help.
You can call us at (678) 751-2052, or write to us at our office in Douglasville, Georgia. We will get back to you as soon as we can.